Why is the Zoom plugin for Outlook not working?

There could be several reasons for the plugin not working; some of the common reasons for the same: 

Outdated Outlook app – If your Outlook desktop app is outdated, you might face all kinds of issues, including this one. Make sure the app doesn’t have pending updates.  Plugin not installed properly – If the plugin is not installed correctly, chances are you can use it. However, it is advised to reinstall to ensure that it is working.  Plugin is not compatible – If the addin installed is incompatible with the version of Outlook, then you might face this error. Check updates for the plugin installed and make sure they are installed.  Conflict with other addins – One or more plugins installed for your Outlook might prevent the Zoom plugin from working. Ensure all the unnecessary plugins are disabled.  Zoom plugin disabled – If the plugin is added but is not enabled, then you might be able to use it. Make sure the plugin is installed and enabled.  Internet connection or firewall settings – If there is an issue with firewall settings or network connection, the plugin might not be able to establish a connection with the Zoom servers, hence the issue. 

What can I do if the Zoom plugin for Outlook is not working?

Before moving to the troubleshooting steps, make sure you go through these preliminary checks: 

Check for internet connection and firewall settings.  Restart your computer Restart Outlook If you are using OWA, then make sure you are not using the incognito mode of the browser. 

1. Update the Zoom plugin 

2. Reinstall the Zoom plugin 

3. Check the settings 

4. Reconfigure your connection 

5. Enable the all connected experiences option 

6. Contact Outlook Support

If nothing has worked for you so far, you must contact the Outlook Support team and explain your issue. Also, tell them about all the steps you took to resolve the issue; this will help them understand the situation. They can help you with other troubleshooting methods to fix the problem. You can follow these methods to troubleshoot the Zoom plugin for Outlook not working issue. If we have missed something that helped you fix the error, please mention that in the comments section below. 

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