Thankfully, you can buy an external hard drive and connect it to the Xbox One in order to have additional storage. Sometimes it might happen that your Xbox One external hard drive is not working properly. If you are in this situation and you are looking for solutions, then keep on reading this article to learn how you can fix it. However, first, make sure that your drive has USB 3.0 connectivity and has a capacity of at least 256 GB. If your drive doesn’t fit these requirements, it won’t be recognized by your Xbox One.

Steps to fix Xbox One external hard drive not working:

Solution 1: Preliminary steps

There are some things you should try first. They are very simple and intuitive solutions but they could spare you a lot of hassle:

Solution 2: Power cycle your console

Another suggestion is to perform a hard power cycle: Note: If you do not see the green boot-up animation when the console restarts, repeat the steps described above. Make sure that you hold the power button until the console completely shuts down.

Solution 3: Check Xbox One HDD requirements

According to the manufacturer, for an external storage drive to save games and apps from Xbox One, it must meet the requirements mentioned below: If some of the requirements are not met, at least you know this is a hardware issues. SPONSORED

Solution 4: Update your Xbox One

It might be possible that there are recent updates for your Xbox One pending. You can manually update your firmware for your console to detect your external storage. In order to update your console, please follow the steps described below: After you have installed the update, go back to Settings, select System, and then Storage and check whether your device appears in the list.

Solution 5: Adjust the power management for storage

Another good suggestion is to check your power settings. In order to do that:

Solution 6: Reset the Xbox One operating system

There may be a problem with your console’s operating system hence Xbox One external hard drive won’t work. The reset can be done without deleting your games or apps. In order to do that: We hope that the solutions above helped you solve your problem and your Xbox One external hard drive is working again. Hopefully, you now have more space to save your games. If you have other suggestions or solutions, let us know in the comments section below.

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