Consequently, users can’t install their printers. Here are a few resolutions that can fix the Windows was unable to a get a list of devices error. These work for both Windows 10 and Windows 11.
How can I fix the Windows was unable to get a list of devices from Windows Update error?
1. Check if There are Pending Updates
The Windows was unable to get a list of devices error might arise when there’s a pending update. To check if that’s the case, press the Windows key + Q hotkey and enter update in Cortana. Then select Check for updates and make sure you install all of the listed updates. Restart Windows if there’s a pending update, and then try installing the printer after the update has been installed. In case Windows Update is not showing, or the update continues to load, start by fixing it first and then try the other solutions here.
2. Delete the SoftwareDistribution Folder
3. Edit the SoftwareDistribution Folder Title and Reset the Catroot2 Folder
The second resolution usually fixes the Windows was unable to get a list of devices issue for most users. However, the first and third resolutions are two alternatives that might also fix the printer error. Some users have also stated that deleting all the files in the DataStore subfolder within SoftwareDistribution can fix the issue. We hope you managed to fix the Windows was unable to get a list of devices from Windows Update issue on your PC. And while you are at it, find out how to fix all Windows Update errors in one go. Let us know all about it in the comments section below.
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