The causes of the auto-scrolling vary, with some users claiming that even the Windows Search bar keeps scrolling. Thankfully, this issue can be easily fixed, as shown in the following sections of this guide.

Why does my Windows Start Menu scroll up and down by itself?

The Windows Start Menu auto-scrolling up and down issue is usually down to hardware issues. However, you can’t rule out the possibility of software causing this problem. Below are some of the reasons your Start Menu is scrolling by itself:

Faulty game controller: Most users reported that their Windows Start Menu moved on their own because they had their Xbox game controller plugged in. This can be because something is pressing down some keys or the controller is malfunctioning. The solution here is to remove the controller. Problematic system files: Corrupt or faulty system files are among the prominent causes of this issue. Repairing and restoring these files using the built-in tools or dedicated software should regain normalcy. Faulty mouse driver: Your mouse drivers serve as the connecting medium between the hardware and your PC. When these wrong drivers lead to all sorts of problems, including this issue, uninstalling and reinstalling these drivers should fix the issue.

How can I fix the Windows Start menu scrolling up?

Before making changes to your PC to fix this issue, we recommend removing your Xbox controller or any other game controller. This has proved to solve the problem for many users. Another thing to try is to remove your wireless mouse’s USB receiver and connect it to another port. This might prompt your PC to reinstall the driver. If these troubleshooting steps do not work, you can now proceed to the fixes below:

1. Repair system files

Broken system files can cause the Windows Start Menu to scroll up the issue. Running the SFC and DiSM scans should help fix and restore these files. Alternatively, you can use a dedicated tool in Restoro to repair your PC. This tool saves the stress of typing commands which always carries the risk of errors. What’s more, Restoro is lightweight, fast, and pretty effective. It might just be everything you need to get your PC working well.

2. Create a new Admin account

At times the Windows Start Menu keeps scrolling up and down because of issues with your user account. Creating a new version should help fix this issue quickly. SPONSORED If the problem is solved, you need to change the account to administrator and move your files.

3. Uninstall and reinstall mouse drivers

A faulty mouse driver is another well-known cause of the Windows Start Menu scrolling up issue. This is especially true for an external mouse. Uninstalling and reinstalling the driver should fix this problem here.

4. Re-register Cortana

Sometimes, it is not only the Windows Start Menu that keeps scrolling up. It also affects Windows Search. In this case, you need to re-register Cortana using PowerShell and restart your PC.

5. Restart Windows Explorer

If your Windows menu keeps moving on its own, it might be down to problems with the Windows Explorer process. Restarting the process should fix this issue according to users. The Windows Start Menu scrolling up issue is one of the numerous frustrating problems users deal with. Thankfully, it is one of the easiest to fix, as shown in this guide. If you are facing related issues like Start Menu disappearing on Windows 10, check our detailed guide to fix it effortlessly. Feel free to let us know the solution that helped you solve this problem in the comments below.

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