If the Mail app is not working or downloading emails while there is no issue with the sent emails, it presents a major problem, one that needs to be rectified at the earliest. So, let’s find out all about the issue and the solutions that worked for other users.

Why is Windows Mail not downloading emails?

Here are a few possible causes why the Mail app is not downloading emails:

Problems with the server: When you cannot download emails in the Mail app, it could be that the email provider’s server is facing an outage. Running an outdated version: Even using an outdated version of the app can lead to various issues, including Windows Mail not downloading emails. Firewall blocking the connection: In many cases, the built-in or third-party firewall was found to block connection attempts. Issues with Internet connectivity: If the Internet keeps disconnecting or speed is slow, you will face trouble downloading or sending emails in Windows Mail.

What can I do if Windows Mail is not downloading emails?

Before we start making slightly complex changes, here are a few quick things to do: If these don’t work, move to the solutions listed next.

1. Change the app settings

Your primary approach when Windows Mail is not downloading emails is to make sure the settings are in order. Once done, check whether the problem is resolved. If not, head to the next solution SPONSORED

2. Update the Windows Mail app

3. Whitelist Mail and Calendar in the firewall

4. Reset the app and add account via Advanced setup

A few users managed to fix things when Windows Mail was not downloading emails by adding an account via Advanced setup. Though slightly time-consuming, it works well in this case. Also, we recommend you reset the app beforehand to eliminate other issues. One of these solutions would have fixed things, and the emails would start to download in Windows Mail automatically. Those looking for an alternative can check our curated list of the best email clients for Windows. Do tell us which fix worked for you in the comments section below.

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