Here is what one user had to say about this issue on HP Forums: We already covered the black screen with cursor on Windows 10 in another guide, but today we’re going to focus on HP All-in-one black screen issue on Windows 10.
Why does my HP computer turn on but the screen stays black?
This is a pretty common issue, and it’s usually caused by one of the following components:
Motherboard – Multiple users reported that a faulty motherboard caused this issue on their HP device. If you encounter a black screen and beeping on an HP all-in-one computer, your hardware is a likely cause. LCD panel – This is another hardware problem. If this issue occurs, your display won’t work, while your PC will boot normally. This can lead to various HP All-in-one screen issues. Inverter – Although unlikely, in some rare cases issues with your inverter can lead to a black screen on HP devices.
How do you fix a black screen on an all in one computer?
1. Connect an external monitor
This isn’t the best solution, but it will help you determine if your LCD panel is working or not.
2. Contact HP for help
We hope this guide helped you solve your issue. If you experience a black screen after login on an HP all-in-one computer, then the issue is most likely a corrupt user profile or a bad driver. Please let us know by using the comment section found below.
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