It is no longer a surprise that Steam is one of the most popular gaming platforms in the world. Thus, millions of gamers use it every day to play their favorite games. However, from time to time, they might experience various technical issues. For example, Steam might fail to send out messages. Usually, when this happens, the following error message pops on the screen:

How can this error manifest?

Before discovering the main fixes of the day, let’s see how this annoying error can manifest on your Steam client:

Users can’t reply to messages – According to some users, when getting the above message, they are no longer able to reply to their messages in the Steam chat. Plus, you won’t receive the messages that your friends are sending. People can’t send out messages to certain gamers – In this case, you also have to consider the voice messages, because the Steam chat may also sometimes not work. However, for a specialized guide, we invite you to check what you can do if the Steam voice chat not working. Messages stop being sent in mid-conversation – This one seems to be the most annoying you can face, especially if you’re in the middle of something important. Most of the time, this appear due to some Internet connection related issues.

Fortunately, all of the above problems can be solved by carefully following the solutions presented in today’s guide.

What can I do if Steam won’t let me send messages?

Before diving into the troubleshooting steps, have you tried restarting your Steam app? As simple as this solution may seem, it may as well be very effective. Secondly, check the status of the Steam chat. Sometimes, the service might be down which may explain why you’re getting this error. If the problem persists and all the Steam services are up and running, then follow the steps listed below. Here’s a preview of the solutions to use:

1. Check your Internet connection

Checking your Internet connection would be another good idea. Besides the above steps, you can also try to ping different websites or contact your Internet service provider. Plus, do not forget that restarting your router might help in this situation. If Steam failed to send messages after following the above steps, make sure you keep on reading because we have some other great solutions you should try.

2. Clear your cache

2.1 Google Chrome

2.2 Mozilla Firefox

2.3 Microsoft Edge

Try to clear out your cache in the Internet browser. Although it may not seem like a solution to repair the issue directly, some reported this worked for them. The steps to follow may be different depending on the browser that you are using, so make sure you use the steps you need.

3. Disable Steam overlay

Another element that might have caused this issue to occur is the Steam overlay. As a quick reminder, the Steam overlay is an interface that gives you access to friends, chats, and other features on top of any game. SPONSORED In rare cases, Steam overlay might trigger some severe issues, might even block certain games or features. As a result, you can fix these issues by disabling the Steam overlay.

4. Disable your security software

A barrier that might cause this issue could be your Windows Firewall or your anti-virus. Turning them off could be the solution to your problem. Now that you have disabled your firewall don’t forget to turn off your anti-virus and check if this solved your Steam message problem. However, keep in mind that having an active firewall and anti-virus helps you to keep your PC protected at all times. Don’t forget to enable your security solutions after completing the task.

5. Uninstall interfering programs

If you recently installed new programs, try disabling them. If this does not work and you consider not needing them, you can go as far as uninstalling them. Oftentimes, if Steam detects any software conflicts, it throws an error message informing you about that. In case you uninstalled these programs, but Steam still fails to send messages, we have one more option that could help you.

6. Reinstall Steam

What are the conditions for sending messages on Steam?

Keep in mind that if you want to send messages on Steam, you’ll first need to be friends with the users that you’re trying to chat. The only exception is when you’re part of a group with the person you want to message. In this case, you two are allowed to discuss. Otherwise, you only can leave comments on other users’ profile pages, but you have to consider that it only works if the other person has a public profile. To install Steam back, you have to download the Steam Installer from the official Steam website, double-click steam.dmg, and click on Agree. If nothing goes your way, there is nothing else that you can do other than reinstalling your Steam. We hope that the presented solutions helped you out. If not, let us know what worked for you in the comment section below.

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