Anyone who has played it knows how addictive it can get. But there are times when you have problems that hinder you from enjoying the game, like when Sims 2 crashes or doesn’t launch or freezes altogether. Users have reported their Sims 2 crashing at the loading screen, on startup, or during play. This article takes you through what you can do when Sims 2 keeps crashing in Windows 10.

Why does my Sims 2 game crash?

One of the reasons for this is that games that were working in previous operating systems, may or may not work in Windows 10 owing to compatibility issues. However, it may also occur due to file or driver corruption, or when you’ve not updated your drivers or graphics card. Note: If you’re playing off a disc, these games use Safedisc which isn’t supported on Windows 10. Check if you can get digital versions of the games you can download and play.

How do I stop my Sims 2 from crashing?

1. Restart your computer or device

Sometimes when Sims 2 is crashing in Windows 10, it can be due to a temporary issue that can be fixed by restarting your computer or device. This resets anything running in the memory that can cause the game to crash. Ensure there’s nothing open or unsaved before you continue as this will automatically close any open applications. To do this, click Start>Power>Restart. Once your computer restarts, sign back in and see if your game works.

2. Check for Windows updates

3. Reinstall the driver

Driver files should be uninstalled before you update to newer drivers, or when removing an older graphics card and replacing it with a new one. You can also downgrade the graphics drivers and see if it helps when Sims 2 is crashing in Windows 10. 3.1 Update drivers automatically Downloading and updating drivers manually may damage your system by choosing and installing the wrong versions. In order to prevent that from the start, we strongly suggest doing it automatically by using specialized software. ⇒ Get DriverFix

4. Check if your computer meets the system requirements for the game

Some games have specific minimum system requirements for Windows 10 to play them seamlessly. Check if your computer or device can run the game without problems.

5. Sign in as a different user

Sometimes when Sims 2 is crashing in Windows 10, it can be due to corrupted profile data on your computer or device.

  1. Click Start SPONSORED
  2. Click on your account name at the top left corner and click Sign Out
  3. Click Switch account
  4. Sign in with the other account and restart the game to see if it works

6. Repair or reinstall the game

Game files can get corrupted or altered if there’s malware in your computer, or you’re running a game modification on it. This solution will remove and replace the files that run the game. Some games even repair original files without you having to completely remove the game. How to reinstall the game from Microsoft Store Reinstall from a different location

7. Reset the game

This helps restore corrupted game installation files.

8. Run DISM tool

The Deployment Image Servicing and Management (DISM) tool, helps fix Windows corruption errors when Windows Updates and service packs fail to install due to corruption errors, like if you have a damaged system file. Once the repair is complete, reboot your computer and check if the problem persists, after which you can run an SFC scan as described in the next solution. Note: The DISM tool usually takes 15 minutes to complete, however, sometimes it may take longer. Do not cancel when it is running.

9. Use System File Checker to repair damaged files

This checks or scans all protected system files, and then replaces the incorrect versions, with the genuine, correct Microsoft versions. Here’s how to do this:

10. Clear the Windows Store cache

11. Perform a System restore

Has any of these solutions helped fix the Sims 2 crashing in Windows 10 issue? Let us know by leaving a comment in the section below.

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