Download now There are also instances when Outlook keeps sending emails to the junk folder on its own, and both these point toward a misconfiguration in the email client’s settings. When Outlook isn’t blocking junk emails, users’ inboxes fill up with unwanted spam messages. Then users have to erase more unwanted mail manually. Has your Outlook inbox filled up with junk mail? If so, this is how you can fix Outlook when it’s not blocking spam.

Why is Outlook not blocking my junk mail?

Here are a few reasons the Outlook spam filter is not working:

Misconfigured settings: If you are wondering why isn’t my junk filter working in Outlook, the common reason is that its filtering has not been correctly configured. Reconfiguring the settings here should do the trick. Sender uses a masked identity: Many senders often use a masked identity or one different from what you have blocked. So you will have to identify and block each manually. A temporary glitch in Outlook: Bugs in the latest version or a temporary server issue can also lead to a malfunctioning Outlook junk mail settings. Some also users deleted emails reappearing due to a glitch.

How do I permanently block junk mail in Outlook?

Before we start changing the Outlook settings, here are a few quick tips you must try:

Sign out of Outlook, then log back in and verify whether the problem is resolved. Hit the F9 key to perform a refresh. This also works when the Outlook sender’s email address is not showing. Make sure you are running the latest version of Outlook. To verify, check for updates, and if any are found, install them. If you have both email filtering software and Outlook filter settings set up, these often conflict with one another. So, it’s recommended that you either uninstall the program used for filtering or disable the Outlook settings. Wait for a while, and verify whether Outlook then blocks junk emails since it could be a glitch triggering the problem. These usually are resolved in a few hours.

In case none work, head to the solutions listed next.

1. Set Junk Email Protection to High

The Outlook app junk mail settings are, by default, set to No Automatic Filtering, and you have to configure it manually. So, if Outlook is not blocking junk mail, your primary approach should be to set the Junk Email Protection to high. Outlook also recommends that you keep checking the Junk folder periodically because some other emails, too, may be incorrectly flagged as junk and moved to the dedicated folder. SPONSORED Besides, you could try the Safe Lists Only setting, given you have added Safe Recipients and Safe Senders.

2. Manually block specific senders

If Outlook isn’t automatically detecting certain senders as spam, you can manually add them to the Blocked Senders list from the Junk Email settings in Outlook 365 and fix things when it is not blocking junk mail. Emails from blocked senders or domains will always be treated as junk.

3. Create a new rule

Rules are one of the best ways to sort out the inbox on Outlook. And not just this, you can also set some to turn off junk mail in Outlook 365. We have only listed the steps to create one, but you can create several of these, one to test the subject, another to test the sender’s name, and a last one to check the body. It’s recommended that you create a few clear rules to filter spam emails in Outlook, though make sure they don’t conflict with one another. If you were earlier wondering why is my junk mail going to my inbox in Outlook, you now know the reason behind it as well as the steps to eliminate the problem. Also, before you leave, find out how to set an Outlook vacation message. If you have any queries or want to share another solution, drop a comment below.

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