Some users have said on Netgear’s forum that Orbi keeps going offline with regularity. Users can also encounter issues when they try to install the router.

How can I fix Orbi connectivity issues?

1. Run the Internet Connections troubleshooter

2. Power cycle your PC and the Orbi network

3. Factory reset the router

4. Check if your network adapter is enabled

5. Renew for the network adapter IP address

6. Use an Ethernet cable

If you have an Ethernet cable, connect it with your Orbi router. Plug the Ethernet cable into your PC and then an Ethernet port on the router. Those resolutions can potentially resolve numerous Orbi connectivity issues. If the above resolutions aren’t enough, however, you can still contact the toll-free Orbi Helpline at 1-855-869-7373 (USA/CA). Alongside a good connection, if you are a privacy-conscious user of the internet, you should definitely consider getting a VPN on your router.

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