Although audio issues may occur before you join the call, it now seems that while you are on a call, it may also stop working if you open another app that uses audio (such as youtube or a game). The audio of both the call and the other program will stop functioning. It happens to both the Bluetooth speaker and earphones. You may also be getting an echo on your microphone while on a Teams call but worry not as you can quickly fix the issue using our expert guide. When your audio is not working in Microsoft Teams calls, it can get really annoying. But that doesn’t have to be the case. There are so many things you can do to fix this problem.

Why is the audio not working in Microsoft Teams?

When you have a Microsoft Teams audio call, your experience will vary depending on the device and client you are using. There are many factors that can cause audio issues for an online meeting or conference call. Some of the top reasons include:

Outdated version –The first thing you should do if your Teams call doesn’t have audio is to make sure the version of Microsoft Teams that you’re using is up-to-date. The latest version of Microsoft Teams can be found in the Microsoft Store. Incorrectly plugged-in headset/speakers – It may be that your microphone is not working or that you don’t have any speakers plugged in. Check the physical connections and make sure they are all plugged in and working properly. Muted mic – In some cases, when audio stops working during a call, this is because someone has muted your mic. Check to make sure that the mute button on your microphone is not enabled. Faulty speakers – It’s also possible that your speakers don’t work correctly. If they’re attached to your computer, try plugging them into another set of speakers or headphones to see if they work correctly. Not enough volume – The volume might be turned down. Try increasing the volume using the speaker icon in the taskbar or the volume controls on your computer. A firewall is blocking the app – Your firewall might also prevent your audio from working. It might prevent you from listening to a call if it deems the app unsafe for your system. 

The issue could also be with your Microsoft Teams microphone so feel free to refer to our recommended fix to quickly make the microphone work again. SPONSORED

What can I do if my Teams’ audio is not working?

1. Switch to an alternative audio output

2. Enable microphone access on Teams

3. Disable Listen settings on stereo

How can I test audio on Microsoft Teams?

If you cannot be able to hear or be heard on your call, you can test your connection using the steps below:

What can I do to keep my microphone in check?

On Teams, the audio quality of your microphone is directly related to your network speed? Your computer’s audio levels also affect the quality of your voice on Teams.  So, here are some tips to keep your microphone from common glitches:

Check if the battery is charged or not – If you’re using a headset, whatever, and whenever you do, always make sure that the battery is charged enough in the wireless microphones to get you through the needed device. Also, ensure that the connectivity works properly. Always check for driver updates – For the driver of your microphone use Device Manager or the Device Manager page in the Settings app. You can also try updating the driver from the manufacturer’s website. Keep your system free from viruses – When it comes to anti-virus protection, you can certainly pay for a more robust solution. But the built-in Windows Defender is quite capable of keeping your system virus-free. Keep your microphone in shape – One of the most important steps to take in order to improve your microphone performance is cleaning the device. In case you are using an external USB microphone, make sure that you don’t sit on it, throw water, or do anything else that could harm its overall performance. This is because when the device is not in a proper condition, it will have an impact on the audio quality.

Should you experience any other microphone-related issues, visit our guide and refer to some tips to get it up and running again. Your Bluetooth headset may also fail during your call so circle back to our fix guide and attempt to fix the issue. Hopefully, this guide was everything you were looking for to solve your audio not working on Teams call. We’d love to hear what solution worked out for you so do leave us a comment down below.

SPONSORED Name * Email * Commenting as . Not you? Save information for future comments
Comment

Δ