In this guide, we will walk you through some popular fixes to resolve the issue after discussing the reasons behind the issue. 

What causes the microphone not to work on Chromebook?

There can be a lot of reasons for the issue. Some of the most popular ones are: SPONSORED

Denied permissions – If you have not provided permissions to an app or browser related to your microphone, you might face this issue. Please make sure you have provided the necessary access to resolve the issue. Incorrect audio settings – This issue can occur if you select the wrong input source or your microphone is disabled from Chromebook Settings. Check your audio settings to ensure the microphone is on. Faulty software – If the software that you are using a microphone for is not installed properly or has bugs, you might have to face the issue. Try another video conference app and check if the problem persists.  Bugged updates – If there is a faulty ChromeOS update installed on your Chromebook, it might affect your microphone functionality.

What can I do if the microphone is not working on Chromebook?

Before diving into serious troubleshooting steps, make sure you perform these easy fixes: 

If using an external microphone, unplug and replug it. Click on the right side of the System shelf, and click the Shut Down icon. Wait for a couple of minutes and turn on your Chromebook as usual. Check the USB port is working. Disconnect Bluetooth devices. Use any other web conferencing app.

1. Check microphone settings from the System shelf

2. Reset Chromebook hardware

3. Troubleshoot Chrome

3.1 Remove extensions

3.2 Delete cache

3.3 Reset Chrome

3.4 Update Chrome

4. Allow permission to access the microphone in Chrome

5. Update your Chromebook

6. Reset Chromebook with Powerwash

So, these are some of the available fixes to resolve the microphone not working on the Chromebook issue. Try these methods individually, and let us know which worked for you in the comments section below.

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