The issue seems to have affected many users as reported by the users in the Reddit as well as the Microsoft community forum. If you are also troubled by this issue, here are a couple of troubleshooting tips to help fix Xbox One can’t delete cloud saves.

How to delete cloud saves on Xbox One:

1. Delete cloud saves

  1. Xbox One has the option to delete your game data from everywhere. It includes the console’s hard drive as well as the Xbox cloud.
  2. On your Xbox One console, go to My Games and Apps.
  3. Click on Installed games.
  4. Now find the game for which you want to delete the cloud saves.
  5. Select Menu (three lines) and choose Manage Games.
  6. Scroll down to Saves.
  7. On the saved File, press the A button and select Delete Save data.
  8. Now choose “Delete everywhere“.
  9. Confirm the action and click on Yes.
  10. Repeat the steps to delete all the game saves from the cloud as well as a local drive.

2.  Perform a power cycle

If the issue persists, try to sign out from the Xbox account. Reboot the console and log in again using Microsoft account credentials. Xbox One saves game data in the cloud to keep working backup in case something goes wrong with the console. It also allows you to access your game data from anywhere with an internet connection. That being said, you can fix Xbox One can’t delete cloud saves by following the steps in this article.

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