There are several user reports regarding headphones not working on Zoom on various forums. In this guide, we are going to give you a list of solutions that will help you resolve the issue and get back to video calling. Let us get right into it.

Why are my headphones not working on Zoom?

Here are a few reasons why your headphones are not working on Zoom:

Your headphones might be muted – A silly mistake could seem like big trouble, but in reality, it isn’t. You might have, by accident, press the mute button, which is why you aren’t hearing any sound from your headphones. Your headphones might be connected to another device – There are chances that your Bluetooth headphones have paired up with another device instead of your PC on which you are using Zoom. There is some issues with Zoom audio settings – You might have turned on or tweaked some audio setting inside the Zoom app which is causing the issue. The problem might be with your USB port – Wired headphones can also cause issues if the wire connecting it or the port it is connected to is damaged. A conflicting program might be open – You need to ensure that there is only a single software open on your PC which has access to your headphones.

What can I do if my headphones are not working on Zoom?

Before jumping to the advanced solutions, let us first go through the simple ones that might resolve the problem and save you the hassle:

Whenever you come across a software issue, always try restarting your device, as the problem might be because of a temporary glitch. Make sure you have selected your headphones as the default output device on the PC when you have headphones not working on Zoom on your laptop. Ensure the mute button isn’t toggled ON. Check the connections and the port you have connected it to in case the wired headphones are not working on Zoom. Try connecting your headphones to another PC and see if it works fine. If not, then there are some issues with your headphones themselves.

Let us now check out the more advanced solutions.

1. Check audio settings in Zoom

There are chances that you haven’t selected your headphones inside the Zoom app, which could be the reason behind the problem. Follow the steps above and make sure that the correct device is selected and that it has resolved the issue. SPONSORED

2. Ensure Zoom is not muted by your PC

3. Make sure the correct device is selected

4. Turn off Hands-free Telephony

This solution was suggested by one of Zoom’s users who contacted us. Notably, this solution has helped several users fix the headphones not working on Zoom issues.

5. Reinstall Zoom

Chances are that during the previous installation, some important Zoom files went missing or did not install. In this case, a clean install will help you fix things when bose headphones are not working with Zoom or other devices. That is not the only issue users have reported in the past. We have a dedicated guide that shows you how you can fix Zoom video not working issues on Windows and Mac. Also, you can refer to our guide if Zoom filters aren’t working for you. You can check out our guide that lists Zoom meeting connection issues and error codes with solutions. That is it from us in this guide. Let us know in the comments below which one of the above solutions helped you resolve the headphones not working in Zoom problem.

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