There are a number of issues present with fingerprint readers on Windows 10, 8 and 8.1, so we managed to mash-up some solutions that might solve these types of problems.

Fix fingerprint issues on Windows 10

1. Check your fingerprint reader

To get things started make sure you are using your fingerprint reader properly:

Make sure you have the same motion and finger position as used when you registered your fingerprint Rub your thumb and finger together to create moisture to help getting a better read Be sure to be consistent with every swipe and keep fingerprint reader in the same position used at registry

There is a pretty big list of things not to do, however, we will enumerate the most important ones:

Do not use any alcohol-based substances Do not pour liquid directly over the fingerprint reader Do not rub the reader with paper-like materials Do not touch the fingerprint reader with your fingernails or any other objects that could scratch it

2. Update your drivers

In case you are using the fingerprint reader correctly, but it still does not work as it should, the most common issue is triggered when updating your operating system. The latest appropriate drivers for your OS should be installed on your machine for the fingerprint reader to be detected correctly. To have your drivers up-to-date you should check your manufacturer’s website and download the latest drivers required. We recommend a third-party tool (100% safe and tested by us) to automatically download outdated drivers on your PC. Various errors are the result of a malfunctioning driver. When this is the case, you may need to update or reinstall completely this specific component. After installing the professional driver updater program, you only need to scan your machine. It will detect outdated drivers and request your permission to update them. However, a program like DriverFix not only downloads and installs drivers, but also manages them by troubleshooting, backing up, and restoring them. SPONSORED The driver updater program is handy for automatically upgrading Windows drivers. Otherwise, doing it manually takes time and needs extensive knowledge of the drivers you’re looking for. ⇒ Get DriverFix After installation, things should go back to normal and the fingerprint reader should work correctly. In case you have already installed a driver version that is not working properly follow these steps:

Open Control Panel (via the Charms bar > Settings) Go to Programs and Features Right click your fingerprint reader software from the list and tap or click Uninstall. Reboot your machine

After following the steps above there should be an unidentified device in Device Manager under the Biometric Devices:

Swipe in from the right part of the screen (or move your mouse in the bottom right corner of the screen) Tap or click Search In the search box type “Device Manager” and then select it from the results Expand the Biometric Devices list by taping or left clicking it

After making sure the software was uninstalled correctly download the latest driver version from the manufacturer’s website and install the appropriate driver for your current OS version.

3. Additional solutions

If the issue persists, check out this thorough troubleshooting guide for additional fixes. We compiled a list of nine solutions that can help you fix this problem and restore your fingerprint reader functionality. Many users already confirmed that these solutions helped them fix their Windows 10, 8.1 fingerprint issues, so go ahead and follow the instructions available in our detailed guide. These are the steps you need to follow to resolve the fingerprint reader issue. Did you had any other problems with you sensors for your laptop? Share them in the comment are below and we will get back to you in no time.

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