Get ESET antivirus today! Suppose you recently received a new Windows 10 security alert that stated that The identity of this website or the integrity of this connection cannot be verified. In that case, you should know that this is a scam. It’s important to act wisely to remove this particular security alert trying to trick you into purchasing specific software or paying money for a so-called helping hand. But, right from the start, you need to know that it is all a scam and that some malware is trying to hack your Windows 10 system. So, it would be best if you learned how to remove this malware and its associated files.

What does The identity of this website cannot be verified mean?

The message the identity of this website cannot be verified typically appears when a user attempts to access a website that does not have a valid SSL/TLS certificate or when the SSL/TLS certificate has expired or is not configured correctly.  Web browsers usually display this warning message as a security measure to protect users from potentially malicious websites. Some common causes of the error message include:

Expired certificate – If the website’s SSL/TLS certificate has expired or the configuration is incorrect, you will get the error. Unknown CA – Users also see the error if the website’s SSL/TLS certificate issuer is untrusted or an unknown Certificate Authority (CA). Self-signed certificate – Also, you will get the error when the website uses a self-signed SSL/TLS certificate, not recognizable by the browser as a trusted certificate. Mis-match in domains – Another trigger is if the website’s domain name does not match the domain name listed in the SSL/TLS certificate. Outdated website elements – Websites using an obsolete or unsupported version of SSL/TLS protocol that is considered insecure by modern web browsers will cause the error. Malware – Finally, when the website has been compromised or serves malicious content, the browser warns the user not to proceed.

How can I fix The identity of this website cannot be verified security alert?

Do note that the malware can limit your Windows 10 access. So, if you cannot complete the steps below, first choose to restart in Safe Mode with Networking. This can be done by the following:

First of all, search for recently installed apps. Among them, you will find the processes that caused the up-mentioned The identity of this website or the integrity of this connection cannot be verified pop-up. Of course, you need to remove/uninstall these processes and the related files.

2. Remove infected extensions from the web browser

2.1 Remove extensions in Chrome

2.2 Remove extensions in Firefox

2.3 Remove extensions in Edge

Additionally, you should reset your web browser app. We also recommend you delete the Chrome, Firefox, and Microsoft Edge shortcuts and create new ones before doing anything else.

3. Perform a full scan

If you do not want to use the built-in tool, the next thing to do is install proper antimalware to find and remove the infected files from your computer. We recommend you use ESET Internet Security for exhaustive system scanning and multilayered security from risky internet malware. Run the antimalware program and choose to perform a full scan – it might take a while, depending on how many folders and files are located on your PC. When prompted, remove/delete/uninstall the files that cannot be trusted. Also, set up a web browser filter and apply dedicated security settings for securing your web browser navigation. Don’t forget to enable Windows Firewall on your computer and initiate regular scans to ensure all the files are clean. Hopefully, after following the guidelines, you will be able to manage the website’s identity cannot be verified malicious pop-up. Lastly, feel free to share your experience and personal observations in the comments below.

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