Likewise, some complained about the unable to ping other computer issues on Windows 10.

What does Error 628 mean?

When trying to establish or set up a VPN connection, you may run into Error 628. It accompanies the message: The Remote computer terminated the connection before it could be completed. The VPN Error 628 is a Point-to-Point Tunneling Protocol (PPTP) error that can appear when port 1723 is inaccessible on your PC. It means the remote computer fails to establish a connection successfully. However, the error can occur for some reasons, some are:

Issues with the router or modem – Issues with the router can affect the connection your system is trying to establish. Also, outdated router firmware can cause problems with its network connection. Windows Firewall interference – The connection error can occur if the Windows Firewall is blocking a port and interrupts the VPN connection. It impedes the connection if it perceives it as a threat or malicious activity. Unstable Network connection – Network congestion and slow internet connections on your PC can cause the error 628 to occur if it can’t set up a connection. Also, issues with the network components, like network adapters, can result in an error.

Nevertheless, you can fix Error 628 by using some troubleshooting steps on your PC.

How to fix the Connection was terminated by the remote computer before it could be completed error?

Before proceeding with any advanced troubleshooting steps, follow these preliminary checks:

Restart your router or modem. Temporarily disable antivirus software on your computer. Restart Windows in Safe Mode and check if you encounter issues establishing the connection.

If the error persists, follow the steps below:

1. Uninstall and reinstall all the Miniports

Scanning for hardware changes will reinstall all the WAN Miniports uninstalled. You can further check how to reinstall devices in Device Manager. SPONSORED

2. Check for Router Firmware updates

Routers can get outdated and suffer from bugs that can cause their network to be unstable. Hence, updating its firmware to provide the needed patches to fix these bugs is crucial. Hence, go through the router manual and check for router firmware update procedures. Also, you can contact the manufacturer for guidance on how to update your router.

3. Use Microsoft CHAP version 2 protocols in the Network settings

Allowing the Protocol will fix the connection error disrupting the Remove connection on Windows 10.

4. Disable Proxy

Disabling the Proxy can resolve connection problems causing error 628.

5. Disable Windows Firewall

Disabling the Firewall will resolve any Windows Defender Firewall interference on the connection you want to establish. In conclusion, our readers can check our guide on how to fix VPN Error 691 in Windows for more information on fixing error 628. Also, you can read about fixing connection failed error 800 on Windows. If you have any questions or suggestions, kindly drop them in the comments below.

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