According to Mozilla, this issue can occur due to the corrupted trash folder. This can be usually fixed by troubleshooting the email client. If you are also troubled by this problem, here are a couple of troubleshooting tips to help you resolve Mozilla’s Thunderbird messages issues in Windows 10.
What can I do if Mozilla Thunderbird is not deleting messages?
1. Delete the corrupt trash folder
By deleting and rebuilding the trash folder, you should be able to successfully delete the messages in Mozilla Thunderbird.
2. Check for add-on issues
In such a case here’s what you need to do:
3. Install updates
The Mozilla Thunderbird won’t delete messages issue usually occurs due to corrupt trash folders. If rebuilding the trash folder didn’t help, you can follow some additional steps to fix the problem with your email client. Alternatively, there are other efficient email clients that will offer practical email features containing proficient services and user-friendly platforms. Just let us know which of the methods listed above allowed you to fix this Thunderbird issue. You can do this by leaving your feedback in the comments section below.
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