Luckily, this article will proffer solutions to fixing the error. Likewise, we have a detailed guide on fixing Windows detecting a hard disk problem on your PC.

What causes the device has stopped working or has been disconnected error?

Some notable causes are:

Faulty hardware – If the error appears during a file transfer, it means there’s an issue with the external hard drive or other devices involved. It may be a physical fault or configuration settings that impede its functionality. Issues with the USB Controller – USB Controllers help the devices connected to the PC function correctly and interact with the necessary system components. Hence, the error may occur if the Controllers aren’t intact or working correctly. Corrupt system files – The system files responsible for the devices you’re trying to run may not be accessible. Also, they may be corrupted, causing them to malfunction. External device connection issues – If the USB drive or other external devices are not rightly connected to the system, it may cause problems with file transfer or other activities.

Though these factors vary on different computers, you can fix them by following the steps below.

How can I fix Device has either stopped responding or has been disconnected?

Before proceeding with anything, go through the following:

Turn off background apps running on your PC. Temporarily disabling third-party antivirus software. Reconnect the device to the computer. Restart Windows in Safe Mode and check if the issue persists. Try another external device.

If you still can’t fix the problem, try the solutions below:

1. Run the hardware troubleshooter

Running the Hardware and Devices troubleshooter will resolve hardware connection issues that may cause the error. Should the Command Prompt stop working, kindly check our guide to fix it.

2. Run an SFC scan

Running an SFC scan will detect and repair corrupt system files causing the device or peripheral issues. Check how to fix the run-as-administrator option if it’s not working on your PC.

3. Uninstall USB Controllers

Uninstalling the USB Controllers will allow your system to reinstall credible ones and use them for its activities.

4. Update device drivers via Windows Update

Installing pending driver updates will fix bugs affecting the device and improve its performance. You can read about ways to diagnose and fix Windows Update if it’s not loading on your computer. Moreso, you may be interested in ways to fix USB devices not recognized issues in Windows 11. Likewise, knowing what to do if you are unable to format an external hard drive might also be very important. If you have more questions or suggestions, kindly drop them in the comments section.

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