If you are encountering this issue, it is most like because something’s interfering with the external hardware. However, irrespective of the cause of the problem, the solutions in this guide will help you fix it quickly.
Why is my Bamboo tablet pen not working but my finger does?
While this issue can occur most times because the Wacom device is not connected correctly, there are other potential causes, as shown below:
Outdated drivers: In some cases, the Bamboo pen not working might be due to faulty or outdated drivers. You need to visit the Wacom page to download and install the latest drivers. Minor hardware issues: Sometimes, if the Wacom pen is not working in illustrator, it might be due to minor hardware glitches. In this case, you need to check the battery, the pen nib, and other components.
What can I do if my Bamboo Pen is not working on Windows 10? solutions
Below are some troubleshooting steps to perform before applying the fixes in this section:
Check if your device is on the compatibility list Clean your pen and tablet Check the pen’s batteries
1. Update or reinstall your Bluetooth drivers
Since the Bamboo Pen is paired with Windows 10 via Bluetooth, you should try updating your drivers if the device is not working. If it still does not work, you can try uninstalling it and downloading the latest Bluetooth driver from the manufacturer’s website. However, you can simplify this process using a dedicated tool in DriverFix. This tool automatically identifies each device on your computer and matches it with the latest driver versions from an extensive online database of 18 million driver files. Here’s how it works.
2. Choose the right protocol for your devices
In case you didn’t know, the Bamboo Ink Pen can be paired with your Windows 10 device through two different protocols. SPONSORED By default, the external pen is set to use the Wacom AES protocol, which your machine might not recognize. In this case, the Bamboo pen will not work on Windows 10. So, you need to switch to the Microsoft Pen Protocol (MPP) and check if the issue is fixed.
3. Install the correct drivers on your Windows 10 computer
Depending on the manufacturer, some specific drivers might be required on your computer. The drivers available for your Pen can be downloaded from the Wacom official website. So, go there, get the correct drivers, and install them on your computer. With these drivers installed, the Bamboo Ink Pen should work without problems. Get your Pen drivers right now from the Wacom official website or use the DriverFix tool mentioned above for a smoother process. Well, with the methods explained above, you should be able to fix the Bamboo Pen not working issue. So hopefully, at this point, you can use this external Pen without dealing with further problems. If you encounter the Wacom driver update error 101 while trying to update your Pen driver, check our detailed guide to get past it. Feel free to let us know the solution that helped you fix the issue in the comments below.
Name *
Email *
Commenting as . Not you?
Save information for future comments
Comment
Δ
