Illustrator is not responding and you have no other chance but to quit the program. The most probable reasons are an outdated Adobe Illustrator version, a corrupt font database, or a bad preference file. These don’t sound that frightening, that’s true. However, the issue happens again and again, so you need to take action. If you’re currently struggling to resolve this particular problem, here are a few solutions that will get Adobe Illustrator back on track.

Why is my Adobe Illustrator not responding?

There are many possible culprits that cause an app to not respond but when speaking about Adobe Illustrator specifically, these are the most commonly reported issues that cause your app to crash:

Corrupt or outdated GPU drivers may interfere with Illustrator and cause it to crash. Outdated versions of the Adobe Illustrator software Bad preference files Your device does not meet the minimum system requirements

What can I do if Adobe Illustrator is not responding?

1. Uninstall and reinstall Adobe Illustrator

It is possible that files within your current Adobe Illustrator application may have some problems that cause them to be unresponsive. The simplest way to overcome this is to uninstall the application and reinstall a fresh and updated version. Uninstall Adobe Illustrator: Once the process is complete, you can start with the reinstallation process. If you want a clean reinstallation, is advised to remove the settings and preferences as well, but it is not mandatory. At this stage, we advise you to make sure that there are no Illustrator files left on your PC. Uninstaller wizards may leave behind registry entries and other unnecessary folders that benefit you with nothing and take up disk space. They may even prevent you from reinstalling the app because the installer wizard may wrongfully detect that the app is already on your PC and stop the installation. To prevent this from happening, use uninstaller software. These are safe tools that scan your whole PC for leftover files and registry entries and safely remove them, allowing you to save up precious disk space and have a clean, fresh reinstallation. Reinstall Adobe IllustratorYou can reinstall the application from the same panel in the Creative Cloud Desktop app: Now the Adobe Illustrator application should work just fine. Moreover, installing the most recent Adobe Illustrator version will give you the peace of mind that you’ll face no similar errors in the near future.

2. Update your GPU device drivers

Adobe Illustrator users report fixing various malfunctions by updating their GPU drivers. Now Windows will automatically install new driver versions if they are available. Just wait for the process to complete and try to relaunch Illustrator. SPONSORED We must mention that Windows may not be able to always detect new driver versions, even if they become available, in which case you have the option to look them up manually: We advise you to double-check the version of the driver you install because a mismatched driver may cause even more errors including frequent app crashes and BSODs. If you are not sure what driver version you need to install, you can use an automated driver installer such as DriverFix that can determine that by running a quick scan on your machine. ⇒ Get DriverFix

3. Try forcing Adobe Illustrator to end

Truly forcing your unresponsive Adobe Illustrator to quit is easily accomplished via the Task Manager. This option will give the application the chance to reconfigure. Try to start it again and see if the issue is fixed. Adobe products generally try to save up your work even when the application crashes. When you try to relaunch the app you should get the Auto-recovery dialog box that will ask you if you want to open the autosaved data. Select ok Finding Illustrator and force to quit the process is no rocket science, and we have the right solution for you if by any chance you can’t open Task Manager. Moreover, some of you might find it easier to use the ALT + F4 keyboard shortcut for similar results.

4. Turn your computer off and on again

If you tried the previous suggestion to no avail, then maybe it’s time to consider applying a quick restart. Adobe Illustrator may start responding again and the process is a matter of seconds, so you’ve got nothing to lose. On the contrary, it’s recommended to shut down your computer at least once a week to reduce the possibility of getting errors like this one.

5. Reset your app preferences

Resetting your preferences to default is also proven to solve an unresponsive or crashing Illustrator. We advise you to create a backup of your current preferences before you start. Has any of these tips helped you solve the issue? Let us know by using the comments section below. If you found these solutions useful, head on over to our Adobe Troubleshooting Hub for more tips on how to turn correct any errors in no time. If you’re enduring loading issues with Illustrator, force the process to end and try opening it again

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