Often, the error codes appear at the worst possible times. Hence, most users are left frustrated when their favorite moments are cut short due to Cox cable problems. Although, most of the errors can be fixed with minor tweaks to your Cox Contour DVR, Mini box, or the internet. Also, the most recurring issues are usually related to internet outages, phone issues, and Wi-Fi issues. Hence, this guide will identify the prominent Cox error codes, discuss them, and provide possible solutions to fix them.

Why am I getting an error on Cox?

Cable connection issues: This is one of the most prominent causes of the Cox error codes. Sometimes, it is inevitable to tamper with the connection settings of the cable. Maybe the cord is loose or removed accidentally, which will affect the performance of Cox. Hence, it could prompt an error code. Wireless Router issues: Cox offers wireless unit routers to boost the performance of their gadgets. An issue with the router’s settings could distort the connection with other units. Since the network is essential for Cox to function, this will undoubtedly prompt error codes when you attempt to use Cox services. Server issues: Sometimes, the cause of the error codes may then be due to a down server. Although this is quite rare, you cannot discard its possibility. Users must understand when a server issue affects all users by checking dedicated channels or with Support. Mini box problems: This is a prominent cause of issues amongst Cox users. The problem here is often down to his configuration and connection of the cables. Once there’s an issue with that, the Cox Mini box will constantly prompt error codes.

Quick tip:

In this situation, a VPN software can be beneficial. Private Internet Access (PIA) has a Digital Privacy feature that can help you with unrestricted access to worldwide servers. It lets you access a fuller, unconstrained internet to get content from anywhere in the world, free from censorship or geographic limitations. It also has a strict no-logs policy and a ton of customizable privacy features to protect all of your data.

How do I fix the most common Cox errors?

1. Cox error code 107

The error code 107 means your account does not meet the minimum eligibility requirements to connect to the server. It also comes up when something on your account isn’t suitable for the TV. Also, it could be that your device is jailbroken. To fix this, you need to call customer service and require help to bypass the jailbreak detection that causes the error code.

2. Cox error code 012

This error happens when there’s an issue with the Ethernet cable connection between the router and TV. Often, you will see a black, tiled, fuzzy, or blue screen. SPONSORED Rebooting the cable box or tightening the cable connection will quickly fix this problem.

3. Cox error aaa-200

This Cox error code means there is a Panoramic Wi-Fi problem. The aaa-200 unexpected error usually occurs due to a breach per user account’s device limit. The hotspot is limited to three devices per user. Hence, you need to add more users to the account to fix it.

4. Cox error app 1a09

Perform a long power cycle

Contact Support

It is advisable to call in or reach out to the Support service for Cox to know if there are coverage problems. If that’s the case, your network issue is general. If there’s a temporary outage, they will give you a duration to fix it. The error app 1a09 is one of the most popular errors on Cox. It pops up when there’s no network connection at all. It can also manifest itself as a Cox cable box error code on boot.

5. Cox error 15

Set the correct time and date

Contact Support to pre-authorize the device

If accessing Cox from blocked geolocation, this error might come up. Hence, you need permission before traveling so they will not bar your access. Cox error 15 pops up when your request to the cox server is blocked. Often, this occurs when trying to access it from blocklisted geolocation. Also, if the request is considered malicious, access can be stopped.

How do I troubleshoot Cox cable?

Is there a reset button on the Cox cable box?

No, you can only use the reset button on the Panoramic modem. The main Cox cable box does not have a reset button. These are the most common error codes and their fixes on Cox cables. Always contact Support if there’s an issue, especially if the fix has failed. For further reading on Cox, check out our article on the two quick methods to stop Cox browser alerts. Also, we have a guide for gamers to select the best cable modem for gaming to buy in 2022. In conclusion, our guide to solving broken or not properly plugged-in network cables might also come in handy. Leave your suggestions and feedback in the comments below. We’d love to hear from you.

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