Many users have reported similar issues in the Microsoft community forums.
Why is HP Support Assistant not working?
When your HP Support Assistant is not working, there are a few common triggers that may be responsible for this, including:
Corrupted files – You may require a new assistant installation if you have corrupted system files. Driver problems – If you have updated drivers, in some cases, they may affect Windows Assistant. Anti-virus – There may be a possibility of restrictions imposed by your antivirus. This may be the case if you do not use Windows-compatible antivirus applications.
Regardless of the trigger, you should be able to use our solutions to fix your HP assistant.
Is HP Support Assistant necessary?
You don’t typically require this program. Instead, you can update drivers using the Device Manager included in Windows. Other tools, such as Windows system information, the DirectX Diagnostic Tool, the BIOS, etc., may include information about your computer. However, the hard drive, HP battery, and optical drive diagnostic tools could sometimes be necessary. SPONSORED If your HP Support Assistant will not open as well, here are a couple of troubleshooting tips to help you resolve the issue.
How do I fix HP Support Assistant if it’s not opening?
1. Uninstall and Reinstall the assistant
1.1 Uninstall
1.2 Reinstall
2. Uninstall or disable the antivirus
3. Update your drivers
The HP Support Assistant usually works without any issues; however, if you face any problems, this guide should help you resolve them. Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions. You should be able to apply these solutions if the HP support assistant is not working or starting, fails to extract cab, or if it was not installed successfully with error 2. Do let us know how you fixed the HP Support Assistant won’t open issue in the comments.
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