Users often raise a concern when they have been trying to redeem the Microsoft Rewards in the morning or the day after, and all of a sudden, the platform says their account is suspended. This is a common issue, where they first come across an error while trying to redeem the rewards, and then they are banned abruptly. Therefore, while you must pay attention to the terms stated in the Microsoft Service Agreement, here are a few suggestions on how to unsuspend your Microsoft Rewards account if it already is.

Why is my Microsoft Rewards account suspended?

Microsoft keeps changing its rewards account rules every so often and hence, you must stay updated at all times. Make sure that you review the Microsoft Service Agreement once every month to check if there are any new changes. Some of the common reasons related to the agreement that may lead to the rewards account suspensions are:

Have multiple Microsoft Rewards accounts with different email addresses Trying to use points beyond the limit You have already redeemed 550,000 points per calendar year in the Program as per the agreement The number of points or Rewards per person, per household, exceeds the set limit Have multiple accounts on your mobile phone number If you use a bot to perform searches Using a VPN circumvents any restrictions on access to or availability of the Services Online fraud, like phishing, account theft, etc.

So, if you are now wondering: How do I unsuspend my Microsoft Rewards account?, the below methods answer your question.

How to get unbanned from Microsoft Rewards?

1. Contact Microsoft Rewards Support

So, to answer your question – how long will my suspension last on Microsoft rewards, it may take 2 months or more to get unbanned. However, if it still doesn’t, move on to file an arbitration request.

2. Fill out the Binding Arbitration form

Now, wait till the Microsoft Rewards support team gets back with an email response. SPONSORED

3. Turn off the VPN

If you are wondering why is my Microsoft Rewards account suspended, it could be well due to the fact that you are using a Virtual Private Network (VPN). Considering that many of us are now working from home, using a VPN is common these days. It could also be possible that you are trying to use rewards from a country using a VPN, where it’s not officially supported. Your Microsoft Rewards account may also get banned if you use a VPN to earn rewards on more than one account. Besides, it could also be due to an ad-blocker, some of which work actually work as VPNs. In such a case, you can temporarily turn off the VPN when using the Microsoft Rewards website. But if you are technically proficient, you can try and exclude all Microsoft apps and any browsers or other programs you might use to search Bing from your VPN.

What else can I do to fix my suspended Microsoft Rewards account?

If you performed all the steps above and you have contacted the Microsoft Rewards support team about the account suspension, please be patient till they revert. However, here are some additional tips you may find useful:

Make sure to save all the emails you receive from the team in a separate folder If you do not receive an answer from them that’s good enough, proceed to file the Arbitration form and include all the emails you’ve received from them Before that, makes sure you read the Microsoft Services Agreement carefully, especially the Microsoft Rewards section This will help you identify if you have breached any of the terms mentioned in the agreement

This issue is also reported with the Xbox game pass and hence, in such cases also, you may contact Microsoft Rewards support. So, if you are wondering how to fix a suspended Microsoft account, follow the above methods to unban your rewards account. If you know any other reason why your Microsoft Rewards account is suspended or a solution for it, do leave a comment below in the comments box.

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