Windows Hello errors can be related to PIN creation, TPM not working, the recent update, and more. However, owing to the fact that passwords are more susceptible to security breaches, biometric authentication like the Hello feature makes it a better alternative. But, if it’s your Windows fingerprint that isn’t working, we have a few workarounds to help you.

What causes Windows Hello to stop working?

There could be a host of reasons why your Windows Hello stops working and one of the major reasons include a Windows update. Some of the most common Windows Hello errors include: However, these errors are common and can be easily fixed with some quick workarounds as listed below.

How do I fix Windows Hello problems?

1. Use the Device Manager

1.1 Disable/Enable webcam

Now, close Device Manager, restart your PC, and check if you encounter any errors while signing into Windows Hello.

1.2 Reinstall the webcam

Once done, restart your PC and you should not see any error messages while signing into Windows Hello.

1.3 Rollback the webcam driver

Once done, exit Device Manager, reboot your machine, and check for any error as you sign in to Windows Hello.

1.4 Uninstall the Biometric driver

Once done, restart your PC to check if Windows Hello isn’t available on this device error is resolved.

2. Set up TPM on your device

Now restart your PC and you should not face any Windows Hello errors as you sign in. ⇒ Get DriverFix

3. Authorize the PIN Login using the Registry Editor

Close the Registry Editor, restart your PC, and you should be able to create a PIN again in Windows Hello without any errors. SPONSORED

4. Verify your Microsoft account

Once done, reboot your PC and check if Windows Hello is working normally now.

5. Review the Group Policy Editor settings

This method can help you to fix all kinds of Windows Hello errors like when it’s not working on Windows 11, this option is currently available, or even if you are facing a PIN error.

6. Remove the NGC folder

Once the files and folders are deleted from the NGC folder, go back to step 1 to add a new PIN.

7. Use the Hardware and Devices Troubleshooter

Once done, restart your PC and check if the Camera is not compatible with the Windows Hello Face error is fixed.

8. Run DISM/SFC scan

Now, restart your PC and check if you can sign in to Windows Hello without any errors. Another option you can always choose is a specialized tool to ease this process. This way, your PC will be scanned, or even repaired if it is the case, in a more secure way.

9. Turn off Fast Startup

Once done, reboot your machine and try signing in to Windows Hello and see if you come across any errors. Restoro will automatically scan your PC for problematic files and will replace all critical Windows system files that are malfunctioning with previous versions that are working perfectly. Here’s how you can perform this action: The built-in system restoration tool will revert your Windows to a previous version, therefore you can lose some precious data that was saved after the restoration point was made. You can always return your system to its pre-repair condition. ⇒ Get Restoro Disclaimer: This program needs to be upgraded from the free version in order to perform some specific actions.

How can I set up Windows Hello on my new Windows 11 device?

Windows 11 supports Windows Hello as an alternative to password login and hence, a more personal and secure way to access your device. You can sign in using your facial recognition, fingerprint, or PIN. While to activate fingerprint or facial recognition sign-in, you need to set up a PIN, you can also sign in just using your PIN. Here’s how to set up Windows Hello if you also have a new Windows 11 device and create a PIN: At the same time, make sure that you are using the correct PIN. If not, then next time make a note of it to avoid any issues in the future. You may also uninstall the recent update, install any pending Windows update, remove your Work/School account, or update the BIOS to see if this helps fix the Windows Hello errors. For any other queries on Windows Hello on your device, you can leave a message in the comments box below.

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